donatelli.tech AI systems run and tested for your business
I run the AI systems an owner-run business depends on: the agent that answers the phone, the assistant that answers from your documents, and the automations between them. They run on your accounts. Every month you get a report on what ran, what broke and what it cost.
30 minutes, free. No prep, no pitch. If it is not a fit, I say so.
Illustration: a status board for systems I run. Not a client's data.
01 What you buy
A first project with a fixed scope, one to three weeks. A monthly service where I run your AI systems. A part-time AI lead, for clients who want one named person in charge of AI. Switching vendors can be added to any of the three. I don’t bill by the hour.
One kind is discovery. You pay me to study your business, and you get a written decision to build, buy or skip, with the signs that mean stop. If the answer is build or buy, you also get a written spec and test questions with known right answers. The other kind is verification: a one-time test of an AI system someone else built. You keep everything either way.
project · fixed scope · one to three weeksI run your AI systems on your accounts. I respond to problems within set times, in business hours. I keep the facts and documents the AI answers from up to date, and I train the people who use it. Every month you get a written report.
monthly · response times in writingOne named person, me, answers for AI across your business. You get a plan every quarter, a log of each decision, risk reviews of vendors and contracts, reports to the owner, and a set time for me to respond when something goes wrong. I take only a few clients at this level.
monthly fee · for monthly service clients only02 Why pay someone to run it
A vendor can set up a phone agent in an afternoon. Then it sends a caller to the wrong person at 9:40 on a Tuesday, and nobody is there to fix it. Someone has to fix it. Someone has to update the consent script, the words the agent uses to ask a caller’s permission, when the law changes. Someone has to show you every month what the system did and what it cost. I do that work. The numbers below show that businesses want this and few firms provide it.
I read these figures at the linked sources on 2026-10-23 and checked each one against a second source. If I could not confirm a figure, I left it off this site.
03 Who it is for
Businesses with a few to a few hundred people, where the owner can no longer watch every system personally. Every business gets customers in, does the work and gets paid. If an AI system now handles part of that and nobody is in charge of it, I take that on. If you are an IT provider (MSP), accountant or agency and your clients ask you for this, the partners page is for you.
Proof Selected work
The same few people handle sales, design, estimating, permitting, building and warranty. I set up one way for new customers to come in, a pipeline that tracks each job, and a knowledge base the team’s AI assistant answers from. I handed it over so they can run it with or without me.
Nick Donatelli San Marcos, CA
I am the person on the call and the person who runs your system. I am based in San Marcos, California and work remotely with owner-run businesses anywhere in the US.
donatelli.tech is a one-person business run by Nick Donatelli from San Marcos, CA. He runs AI systems for other businesses on accounts they own: phone agents, chat assistants and automations. He puts how fast he responds in writing, in business hours, and sends a report every month. He keeps the facts and documents those systems answer from up to date. He also tests AI systems that someone else built or runs. Any industry. No hourly billing. It is not a construction, design-build or general contracting firm.
04 How it works
Six steps. The first project has a fixed scope, and its fee comes off the monthly service if you start within 90 days. After that I run the system for a monthly fee. Every month you get a report. If you stop, I hand the system over with training and a fix-it guide.
05 Scope
A short list, so you do not have to guess.
I don’t bill by the hour. A first project has a fixed scope. The monthly service comes with what I promise in writing. The part-time AI lead is a monthly fee with a set response time.
A test only counts if the tester has no stake in the result. If I run your system, someone else tests it, and I will give you a name.
Uptime means the system is up and working. I promise how fast I respond, in business hours. That promise depends on what the vendor behind the system promises in public. I do not sell 24/7 on-call, and I do not sell uptime.
I run the system that answers your leads and sends each one to the right person. I do not promise how many there will be, and I do not run advertising.
Thirty minutes, no prep, no pitch. If it is not a fit, I say so and point you somewhere useful.